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emm logo emm logo the do's and how to's of email marketing, straight to your inbox, once a month the do's and how to's of email marketing, straight to your inbox, once a month
June 2007

Your monthly update of news, views and advice on email marketing for your business.

In this issue: how to make your email sell, best practice for deliverability, how to build trust, tips for creating a sticky website, using email to improve your business

email clinic

Giving one underperforming email much needed attention.

Full Circle Screen Shot

Making acquisitional emails sell



Full Circle, a clothing brand with stockists worldwide, send out a regular email aiming to generate sales through their online shop.

However, Andrew points out, their design lacks some very fundamental elements required if they want recipients to make a purchase.

read more
real results

How a change of thinking made a world of difference.

Field & Trek Screenshot
Field & Trek – getting more from marketing


If you want to make a success of your email marketing campaigns, you need a really detailed picture of how, and if, they're being received.

Outdoor clothing and equipment retailer Field & Trek realised they just didn't have the level of clarity required and had to make some sweeping changes if they wanted to maximise the effectiveness of their campaigns.

read more
comment - darren fell
Darren Fell

Improving deliverability with trust



In the second part of his series on email deliverability, Darren offers more tips on what really matters if you want your emails to reach customers.

This month he explores the value of your recipients' trust and how simple considerations can keep your readers onside and your messages clear of the spam filters.

read more
Rosie Freshwater

Creating a 'sticky' website



Grabbing the attention of visitors on your website is only the first hurdle, you've got to hold it long enough to establish a relationship and convert that to a sale or enquiry.

Rosie Freshwater, founder and Managing Director of Brighton-based search marketing company Leapfrogg, takes a look at how to get people returning to your website, again and again.

read more
e-ssential knowledge

Most people use email marketing to improve their company's sales or raise brand awareness but its uses don't have to stop there.

Find out how, with a bit of lateral thinking, you could be using email to improve the number and calibre of prospective job candidates, or raise the level of customer satisfaction and quality of your service.

read more
reader q&a
Every month we'll be featuring a question sent in by one of our readers and asking you to contribute your thoughts and advice.

Q. My company sends out a regular email newsletter to around 5,000 subscribers but every month since we started at least 10 people unsubscribe – how can we bring this number down?


Rob, Brighton


What do you think? Have you got any ideas to keep Rob's recipients engaged and not hitting the unsubscribe link every month?

Send your tips and advice to answers@emailmarketingmanual.com and we'll publish the top five next month.

Alternatively, if you've got a question for our readership of marketing experts to turn their attention to, send it to questions@emailmarketingmanual.com

diary dates
Email Marketing Training by Academy Internet – London

With the latest theory in successful email marketing, real life best practice examples, hands-on interactive exercises and a free trial of the Pure email marketing toolset, this course will give you the confidence to build successful email campaigns into your marketing strategy.

Book now for just £395 + VAT.

Click here to request more information

'Very informative and interactive!'
Caroline Woods, Leger Holidays

Academy Internet is a rapidly growing e-learning and internet marketing consultancy which delivers measurable results for customers with training, e-learning and internet marketing projects.




Email Marketing Manual is the newsletter of Pure (pure360.com).
Pure is a member of the Direct Marketing Association. As a member of the DMA we abide by the Direct Marketing Code of Practice.
Purepromoter Ltd (trading as Pure). Registered Address: 19 New Road, Brighton, East Sussex, BN1 1UF. Company Reg No:4266410.


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